Frequently Asked Questions (FAQs)

  1. How long will it take to receive my order? Order processing takes 1-3 business days. Once shipped, delivery typically takes:
    • USA: 7-12 business days.
    • Europe & Australia: 8-15 business days.
  2. How much does shipping cost? We are proud to offer Free Shipping on all orders within the United States. For Europe and Australia, shipping rates will be calculated at checkout.
  3. Can I track my order? Yes! Once your order has shipped, you will receive an email with a tracking number. You can use this number on our “Track Your Order” page to see the status of your delivery.
  4. Is my payment information secure? Absolutely. We use Stripe as our payment gateway, which ensures all transactions are encrypted and processed through secure SSL technology. We do not store your credit card information.
  5. What is your return policy? We offer a 30-day return policy. If you or your pet are not satisfied with the product, please contact us at support@theamazingchoice.com to start a return.
  6. Do you ship to P.O. Boxes? Currently, we recommend providing a physical street address to ensure the fastest and most reliable delivery by our carriers.
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